The Centre has a dedicated team prepared to support our clients during their time with us and beyond.
Care Coordinator:
The intake process at the Northern Ontario Addiction Treatment Centre of Excellence is designed to meet the client where they are at, enhancing hope and initiating their recovery journey. We understand that coming to treatment can be a challenging process, and our Care Coordinator provides support every step of the way. After receiving the application, the individual will be contacted for a confidential assessment to gather more information about their unique individual needs and addiction history to determine the best level of service for them. We will also use this time to answer any questions the applicant may have about our programs and provide information on what a typical day in our facility looks like. Once accepted into one of our programs, our Care Coordinator will act as a client and community liaison, providing assistance in linking services between The Centre and the individual’s home community, and providing pre-admission support to help individuals navigate the admission process to provide a smooth and welcoming transition into treatment.
Addiction Therapists:
Our highly trained and experienced Addiction Therapist team focuses on building therapeutic relationships with vulnerable and diverse populations within a continuum of care that is inclusive and holistic, concentrating on the essential pillars of integrity, accountability, transparency, trust and respect. Our Addiction Therapists work with each client as they transition through our continuum of care, from withdrawal management, through residential treatment and supportive treatment as well as provision of post-treatment follow-up supports. Our multidisciplinary team provides outstanding one-to-one therapy sessions along with educational and psychotherapeutic groups, and case management services. The Addiction Therapist team brings decades of experience, and each are trained to provide trauma-informed, culturally safe treatment using a variety of modalities and best practice guidelines to meet each client’s individual needs. All of our Addiction Therapists are registered members of their respective professional organizations and colleges, regulating their practice in providing ethical, effective and evidence-based psychotherapy and addiction therapy services.
Recovery Support Staff:
The Recovery Support Staff serve a vital role in providing a supportive environment that ensures all clients experience a safe and compassionate journey in recovery. The Recovery Support Staff are a critical part of the therapeutic team as they work closely with the clients and the multidisciplinary team while providing additional groups and programming, as well as on-site support. Our Recovery Support Staff possess the knowledge, skills and experience necessary to enhance our clients’ therapeutic and healing experiences.
Nursing:
Our teams specialized Nursing component provides 24/7 medical support to clients in all levels of the continuum of care. Supports include medically monitored withdrawal management along with ongoing medical / health screening and assessments, individualized primary care, medication management, and collaboration with community health service providers to assist with navigating required care pathways. Nursing staff are knowledgeable in addictions related medical approaches to care and are fully registered with the College of Nurses Ontario (CNO) and other licensing bodies.
Food Services:
Our team believes the kitchen is the heart of the home. We know the importance of a healthy diet is crucial to health and overall wellness. A healthy body and healthy mind are one in the same. Our passionate culinary team strives for excellence in every meal with a focus on well-balanced whole foods cooking. We strive for our clients to look forward to every meal plated by our experienced team.
We cater to a variety of dietary needs/restrictions such as allergies, intolerances, and cultural values and beliefs. Our commitment to providing a nutrient dense and appetizing diet is our core objective. Our talented team enjoys cooking a variety of cuisines based on seasonal rotating menus. Enjoy flavourful family-style meals in our dining room and create memories.