College Performance Indicators

At Canadore College, we value the input of our students, alumni, employers, and the communities we serve. Your feedback plays a key role in our efforts to:

• Improve our program offerings
• Elevate the student experience
• Prepare our graduates for the workforce
• Foster an innovative and adaptive learning environment
• Build partnerships with community and industry leaders

Our Key Performance Indicators (KPIs) process incorporates three satisfaction surveys. The information gathered from these surveys is essential in guiding our decisions on programs, resources, facilities, and services.

What are KPIs?

In 1998, the Ministry of Training, Colleges and Universities mandated a performance measurement system for Ontario colleges using Key Performance Indicators (KPIs).

There are five KPI measures:

1. Student satisfaction and engagement*
2. Graduate satisfaction
3. Employer satisfaction
4. Graduate employment rate
5. Graduation rate

KPIs help Canadore identify areas of strength and weakness as well as opportunities for improvement.

*While the student satisfaction rate is no longer mandated by the ministry, the college sector has introduced a new survey, the Ontario College Student Experience Survey (OCSES). Comparative reporting for this survey will commence with the 2022-23 survey year.

How is KPI data collected?

All colleges use the same KPI surveys and methods for data collection. Four of the five indicators (graduation rate excluded) are determined through annual surveys that are administered and/or analyzed by third-party research companies contracted by the Ministry.

Student satisfaction and engagement survey

Canadore students (except those in their first semester) who are in full-time funded programs are surveyed in class to determine their satisfaction with college programs and services.

Graduate satisfaction survey

Graduates are surveyed by telephone on their satisfaction with Canadore's programs and services six months and two years after graduation. 

Employer satisfaction survey

Employers are asked through a telephone survey to rate how well the college has prepared the graduate. The college, not the graduate’s, performance is evaluated.

Graduate employment rate

The graduate employment rate calculates the percentage of Canadore graduates who found employment within six months of graduation.

Graduate rate

The graduation rate is calculated by tracking students from when they started at Canadore on a full-time basis to their graduation from the college.